Below you will find some of the most frequently asked questions asked of our team. If you question is not answered below then please contact us.
FAQs & ETIQUETTE
TICKETS: October 5
ToRo Fest – Opening Night Gala tickets refer to seating areas that are not assigned or reserved, and are occupied on a first-come, first-served basis.
TICKETS: October 6
General Admission (GA) & Student tickets refer to seating areas that are not assigned or reserved, and are occupied on a first-come, first-served basis. Cofee & tea will be available with the ticket.
Can I buy tickets at the door?
At-the-door tickets will be sold at the show’s venue starting 30 minutes prior to show time subject to availability.
Can I buy tickets by Interac e-Transfer?
Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal financial information. Call 416-606-9402 or e-mail us at firstname.lastname@example.org to purchase tickets using this method.
Accessibility: 918 Bathurst is an older building, and is therefore not wheelchair accessible. There are no wheelchair accessible restrooms.
Refunds & Exchanges: Please choose carefully when buying tickets as no exchanges or refunds are possible.
We will be offering a limited number of press passes for interested journalists and prominent bloggers. Limited to one journalist/blogger per organization, the pass will offer access to the main event. Should you wish to apply for a press pass, please email us at email@example.com.
What are my transportation/parking options for getting to and from the event?
918 bathurst Street it’s just north of Bloor. We’re easily accessible by foot, car, or TTC:
– steps from Bathurst subway station
– on-street parking available
There are 3 Green P parking lots in the area. Visit https://parking.greenp.com/ for more information.
When should I arrive?
Doors open 40 minutes prior to the performance start time.
DURING THE PERFORMANCE:
Can I bring food and drink inside the auditorium?
Food is not allowed inside the auditorium.
Cameras / recording devices
Using cameras, mobile phone cameras or any video or sound recording devices are strictly prohibited inside the auditorium during the performance. Recording images or sound can infringe copyright as well as distract the performers and other patrons.If you’d like to get a picture inside the auditorium, do so before the performance begins. For official photos of the production please take a look at our Facebook page.
Is there anything else I should know?
We ask that our patrons turn off cell phones and other electronic devices that may make noise during the performance.
In consideration of patrons with allergies, please avoid wearing strongly perfumed beauty products and fragrances.